Welcome to MyUniOnline! This Refund Policy outlines the conditions under which users may request refunds for courses purchased on our platform. By enrolling in a course, you agree to this policy.

1. General Refund Eligibility

• Refund requests must be submitted within 7 days of purchasing a course.
• Refunds are applicable only if specified in the course policy at the time of enrollment.
• Courses that have been fully accessed or downloaded are not eligible for refunds.

2. Refund Process

• To request a refund, users must contact contact@teachsubtechnologies.com with their order details.
• Once approved, refunds will be processed within 7-10 business days using the original payment method.
• Refund processing times may vary based on payment providers.

3. Non-Refundable Cases

Refunds will not be issued in the following cases:

• The user has completed a significant portion of the course.
• The refund request is made after the eligibility period.
• The course was purchased during a limited-time discount or promotion (unless stated otherwise).
• The user violates MyUniOnline’s Terms and Conditions.

4. Instructor-Led Courses and Subscriptions

• Instructor-led courses may have different refund policies, which will be clearly stated on the course page.
• Subscription-based plans may be canceled at any time, but refunds are not provided for partial usage.

5. Technical Issues and Platform Errors

• If a course is inaccessible due to technical errors on our platform, users must report the issue within 48 hours.
• If the issue cannot be resolved, a full refund or course credit may be offered.

6. Contact Us

For refund-related queries, please contact contact@teachsubtechnologies.com with your registration details.